-Eligibility for Returns
-You have 30 days from your purchase date to return an item.
-To qualify for a return:
-Items must be unused, in original condition, and include all tags and packaging.

-How to Start a Return
-Getting started is easy — just email our support team at Orders@dobinsonusa.com.
-Please include:
-Your Order Number
-The Part Number(s) of the item(s) you’d like to return
-A brief Reason for Return
-Once approved, we’ll send you an RMA to include with your package.

-Return Shipping
-Customers are responsible for return shipping costs, items must be packaged well so they arrive in proper condition.
-We recommend using a trackable shipping method to ensure safe delivery and timely processing.
-Returns are to be shipped to: 10311 NW 62nd ST, Doral, FL 33178

-Refunds
-Once we receive and inspect your return, your refund will be processed within 3-5 business days.
-Refunds are issued to your original payment method.
–Shipping charges (if applicable) are non-refundable and a 20% restocking fee will apply.

-Damaged or Defective Items
-If your item arrives damaged or defective, contact us within 72 hours of delivery at Orders@dobinsonusa.com.

-Exchanges
-We don’t offer direct exchanges at this time.
-To exchange an item, simply return it for a refund and place a new order for the product you’d like.

-Customer Support
-Our team is always here to help with any questions or concerns about returns.
-Reach out anytime at Orders@dobinsonusa.com — we’re happy to assist!

-Policy Updates
-Dobinsons Spring & Suspension USA may update this Return Policy at any time. The latest version will always be available on our website.
-By purchasing from DobinsonUSA.com, you agree to these terms.

We appreciate your trust and are committed to delivering a great experience — every time.